08.23.2020 by Henner International min read 6
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Privacy Policy


When you entrust us with your Personal Data you are creating a trust-based relationship, and we will do all we can to live up to this trust.

For that reason, we are making the protection of your data our highest priority.

Thus we will do all we can to provide your data with the best possible protection, and we are committed to ensuring it benefits from the highest level of security and confidentiality, in compliance with the applicable French and European regulations (regulation 2016/679/UE and law n° 78-17 passed on 6th January 1978 and subsequently amended), referred to hereinafter as ‘ the applicable Regulations ’.

Within this context, the commitments contained in our policy with regard to the processing of Data have as their basis the following 6 basic principles:

  • A sound legal basis: the collection and processing of your Data of a Personal Nature is legitimate and has a specified legal basis that corresponds to the objective (or purpose) and the context of the processing operation.
  • Relevance of the data: we only use your data for the previously defined purpose, and only collect the data that are strictly necessary for achieving this purpose.
  • Retention period: we establish the period for which your data will be retained, taking account of the objectives of each processing operation and any relevant legal obligations.
  • Security and confidentiality: we place great emphasis on keeping your data protected and secure. Thus we deploy all necessary measures in order to guarantee the confidentiality of these data, and to prevent any breach, loss or damage affecting them, or any disclosure of them to unauthorized parties. These measures are designed in the light of the risks inherent in each processing operation (sensitivity of data, objective of processing operation, etc.).
  • Transparency: we operate with transparency, keeping you informed when collecting your Data of a Personal Nature of the way in which we are using them and then of any sharing of the data with third parties.
  • Respecting your rights: we are careful to respect your rights, informing you of the purpose for which your data is being processed. You have the right to access, rectify and delete these data, or to object to their collection.

Set out in the General Terms and Conditions of Use for our websites and smartphone apps, in our confidentiality policy is a full statement of our commitments and your rights, and an explanation of the way in which we collect, use, if applicable share, and store your Data.



Last updated: March 2021

This Groupe Henner Privacy Policy has been drawn up in order to inform you of the terms and conditions governing the collection, processing and use of your Personal Data, and of the rights you hold over these data when using the following website.

Henner reserves the right to amend this Privacy Policy at any time to reflect changes in its website, configurations, internal changes in Groupe Henner, or in the relevant regulations, modifications to the procedures for collecting, processing or using your Data, or indeed for any other legitimate reason.

Groupe Henner will notify you whenever its Privacy Policy is updated. We would however advise you to check on a regular basis for any amendments made to the Policy. The most recent modifications were made by Groupe Henner on the date indicated at the start of this document.



For the purposes of this Privacy Policy, the following terms – whether capitalized or not – will have the following meanings:

Data or Personal Data: means any information relating to an identified or identifiable natural person.  

Data subject: refers to an identified or identifiable natural person: an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;

Data Controller: means the physical person or legal entity, the public authority, the service or whatever other body that, alone or jointly with others, determines the purposes and means of the processing of Personal Data.

Site: refers to this website. The Site is subject to the General Terms and Conditions of Use (CGU), which this Privacy Policy supplements.

Processing or Process: means any operation or set of operations which is performed on Personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction

User: means any natural person who accesses this Site



2.1 Who is the Data Controller?

Within the context of use of this Site, the Data are collected and processed by:

Henner, a ‘Société par Actions Simplifiée’ (simplified joint stock company), entered in the Nanterre ‘RCS’ (trade and companies register) under the reference number 323 377 739, with its registered office located at 14 boulevard du Général Leclerc 92200 Neuilly-sur-Seine.

2.2 How do we collect your data? 

Your data are collected either directly by Henner when you input them on contact forms, questionnaires, comment zone and other areas made available to you when you use the services provided on the Site or indirectly by third parties (notably by third-party cookies’ editors) when you browse the Site.

Henner will inform you when the provision of an item of information is required (notably due to a statutory regulatory or contractual obligation or else simply so that your request can be processed or your inquiry dealt with). Should you fail to provide information marked as “mandatory”, Henner may be unable to deal with the request or inquiry or to process the form concerned.

Those parts of a form that are not marked as “mandatory” are to be dealt with as you see fit – you may opt to complete them or not. 

The following categories of Data are liable to be processed within the context of use of the Site:  

  • Identity data;
  • Location and connection data

2.3 Why do we process your Data?

Your data are processed by Henner for the purpose, and on the legal basis, set out below :

Processing Purpose (objective to be attained) Legal basis
Management of sites and smartphone apps – Technical administration of sites and smartphone apps
– Management of access, of security, of maintainability, of changes to sites and applications
– Management of cookies
– Legitimate interest of Henner to ensure the availability and satisfactory functioning of its Sites and smartphone apps.
– Consent for the use of certain cookies
Management of requests to exercise rights –Responding to applications to exercise rights
–Managing and following up on applications to exercise rights
– Legal and regulatory obligations

Management of Users’ requests

–Responding to Users’ requests

–Managing and following up of requests
– Henner’s legitimate interest to respond to Users
Management of the comment zone of the Site


–Management of the comment zone of the Site

–Monitoring of the comment zone
– Henner’s legitimate interest to manage and monitor comments from the User


2.4 To whom do we disclose your Data?

Within the context of use of the Site, your data are principally intended for use by Henner, but they may also be supplied to third-party cookies’editors or to service providers acting for Henner to carry out internal operations on the Site, notably hosting, maintenance, managing access, or for any operation connected to the activities of Henner for the purposes set out in article 2.3 of this document, but only to the extent that this is required in order to carry out the operations with which they have been tasked. The subcontractors concerned are required to maintain the confidentiality and security of your Data and to deploy the appropriate measures in this connection.

2.5 Where are your date hosted?

Henner undertakes, within the context of its activities and in accordance with the applicable Regulations, to deploy all the appropriate technical and organizational measures to ensure the security, availability, integrity, authenticity and confidentiality of your data, as well as the resilience of its IT systems.

Henner shall favour the hosting and processing of your Data in France or within the European Union (EU).

2.6 How long will we retain your data?

Your Data will be retained for the period required for achievement of the purposes set out above, plus the applicable legal provision.

2.7 What are your rights and how can you exercise them?

In accordance with the applicable Regulations and under the conditions stipulated by these Regulations, you have the following rights:

  • Right of access: to obtain information regarding the processing of your Data, and a copy of said Data;
  • Right to rectification: to have your data corrected if they are inaccurate or incomplete;
  • Right of erasure: to have your data removed, provided you meet the conditions laid down by the applicable regulations;
  • The right to withdraw your consent at any point after you have given it ;
  • Right to object: to object at any point, for reasons arising from your particular circumstances, to any processing of your Data, unless Henner demonstrates that there are legitimate and compelling reasons for the processing that override your interests, rights and liberties, or that the processing operation(s) are required for the demonstration, exercise or defence of rights within the context of legal proceedings;
  • Right to Data portability over the Data that we have received from you and that we require for the contract, or for which your consent was requested;
  • Right of restriction of processing: to limit the usage of your Data to retention alone, provided you meet the conditions laid down by the regulations;
  • The right to specify guidelines concerning the fate of your Data after your death.

You may exercise these rights upon request, providing proof of your identity by any means and explaining the purpose of your request, via the following email address : dpo@henner.com or postal address : Henner, Délégué à la protection des données, Conformité/Relation Assureurs, 14 Boulevard du Général Leclerc 92 200 Neuilly sur Seine

Finally, should a dispute regarding your data persist, you also have the right to lodge a complaint with the CNIL data protection authority:

  • either directly via the CNIL website: cnil.fr
  • or by post: 3 Place Fontenoy – TSA 80715 – 75334 Paris Cedex 07.


The Site may automatically collect information by means of cookies or tracking files received when you visit the Site.

For more information regarding the cookies that we use and the means by which you can deactivate them, please consult our policy on cookie management.